Emrah Gunel
Profile

Senior Software Engineer with 12+ years of backend-heavy full-stack web development experience across insurance, wealth management, furniture, retail, and healthcare technology.

I architect event-driven, cloud-computing systems (C#/.NET, Kafka, CQRS, Saga, Kubernetes on Azure/AWS) and have led the shift into applied AI — building RAG pipelines, multi-agent orchestration, and MCP-based tool integration for a production healthcare platform serving 750,000+ users.

I also work as a Shopify developer and eCommerce engineer — building custom Shopify themes in Liquid, headless storefronts on the Storefront API, and Admin API automation for multi-store catalog and inventory synchronization.

I’m regularly the engineer who steps into ambiguous, high-stakes problems — compliance gaps, silent data-quality failures, platform outages — and turns them into durable architectural fixes rather than one-off patches.

I work as a de facto product owner on the systems I build, partnering directly with compliance, clinical, and business stakeholders to shape requirements rather than just implement them, and collaborating across engineering, product, and delivery-partner teams to ship agreed-upon solutions.

I mentor engineers as a matter of course, and treat understanding why a regulation or business rule exists as inseparable from writing the code that enforces it.

Education

Master of Economics / Mathematics

Aug 2012 at Western Illinois University, IL, USA

Business Administration

Sep 2006 at Dumlupinar University, Kutahya, Turkey

Experience

Senior Software Engineer — Mid In Mod

From May 2024 to Present

Built C# microservices (.NET 8/9) exposing REST, GraphQL, and gRPC APIs for Netsmart's CareFabric platform, backed by SQL Server, Redis caching, and a Kafka event backbone. Applied Domain-Driven Design and CQRS to the Clinical bounded context, modeling patient-chart invariants and scaling read/write separation to 750,000+ users. Architected an orchestration saga for the multi-step claims lifecycle, defining CMS-compliant compensating actions and per-step audit trails. Led the Docker/Kubernetes migration of AI agent services across Azure/AWS, adding IaC (Bicep/Terraform), Azure DevOps CI/CD, and OpenTelemetry/Prometheus/Grafana observability. Implemented HIPAA-compliant RBAC, API-gateway authentication and rate-limiting, and immutable audit logging for all chart access and AI suggestions. Built the RAG pipeline behind the AI virtual scribe (Azure OpenAI GPT-4, Pinecone) with a clinician-approval checkpoint, cutting documentation time from ~120 to 15–30 minutes per encounter. Developed reusable MCP tool servers (chart access, CMS lookup, scheduling) and trained a claim-priority model (scikit-learn/ONNX), contributing to a 46% reduction in days in A/R. Mentored two mid-level engineers and managed the sprint backlog as the platform scaled from two to five production agents.

Senior Software Engineer — Larisa Studio

From August 2022 to Present

Built core services for a self-service DevOps test-automation platform (.NET Core 3.1 → .NET 6, Clean Architecture) with an Angular front-end, covering apps across a 19-state footprint. Designed a synthetic-transaction execution worker with an architectural safety guard that short-circuits before any real side effect runs against production. Implemented permission-enforcement middleware and a quarterly access-recertification workflow, cutting standing production-access grants by ~40%. Built an immutable, queryable audit log of every run request (requester, target environment, timestamp) to meet a regulated insurer's compliance and traceability needs. Extended the geography-mapping service to exclude synthetic test data from state regulatory reporting and tuned per-region timeouts, cutting false-positive escalations by ~30%. Built Selenium UI and RestSharp API test workers with SpecFlow/xUnit, integrated via MuleSoft to Guidewire ClaimCenter — reducing manual regression time from ~3 days to under 4 hours. Introduced severity-tiered alerting and a weekly digest, restoring alert open-rates from ~20% to over 70% within a quarter. Wired the platform's GitLab CI to gate releases on its own test suites; contributed to a 2021 North American Software Testing Award for “Best Use of Technology in a Project.”

Software Engineer — Mark Anthony Group

From March 2025 to March 2026

Built full-stack features across a React client dashboard and Node.js/PostgreSQL advice and portfolio services for a white-label robo-advisor platform. Moved a third-party KYC verification call off the synchronous signup path into an async polling worker, reducing mid-flow abandonment during latency spikes. Tuned fraud-prevention thresholds to cut false positives on legitimate small-dollar funding without weakening AML coverage. Built nightly custodian reconciliation (Apex Clearing, TD Ameritrade) with discrepancy-flagging to hold unreconciled positions before they reached client dashboards. Added idempotency keys and structured audit logging to the automated trading and rebalancing engine, making every trade instruction traceable and safe to retry. Built part of the Principal Integration Bridge, surfacing annuity and retirement product data in the client dashboard without disrupting the advice pipeline. Helped migrate backend services to AWS-native IaC deployments and piloted GitHub Actions CI as engineering scaled from 40 to 108. Reviewed code and onboarded two mid-level engineers on custodian reconciliation and trade audit-logging conventions.

Software Developer — Anheuser-Busch

From October 2022 to May 2023

Supported migration of the Fund Custody account/transaction service from WCF SOAP to ASP.NET Web API REST (.NET 4.5), fixing drifted DTO definitions and field-mapping errors on partner statements. Converted synchronous custody endpoints to C# async/await, removing blocking SQL Server calls to handle growing institutional-partner volume. Wrote a Python data-audit script during an EF4→EF5 migration that caught legacy accounts with nullable foreign keys, then helped implement the fix and backfill. Built System API endpoints (account creation and funding) for the MAIN partner integration under lead-architect direction. Added a pending-account status check to queue and reprocess early funding callbacks during partner onboarding. Extended the statement service to generate investor verification letters on the Web API layer, satisfying SEC Rule 206(4)-2.

Software Developer — Design Tech

From August 2017 to September 2022

Backend-heavy full-stack development across insurance, wealth management, furniture, retail, and healthcare technology — building event-driven, cloud-computing systems (C#/.NET, Kafka, CQRS, Saga, Kubernetes on Azure/AWS) and contributing to the shift into applied AI (RAG pipelines, multi-agent orchestration, MCP-based tool integration). Stepped into ambiguous, high-stakes problems — compliance gaps, silent data-quality failures, platform outages — and turned them into durable architectural fixes rather than one-off patches. Worked as a de facto product owner, partnering with compliance, clinical, and business stakeholders to shape requirements, and collaborated across engineering, product, and delivery-partner teams. Mentored engineers as a matter of course, treating understanding why a regulation or business rule exists as inseparable from writing the code that enforces it.

Skills

Languages & Frameworks

  • C# / .NET (Framework 4.5 → .NET 9)
  • Python
  • Node.js
  • JavaScript / TypeScript

Frontend

  • React
  • Angular

Architecture & Design Patterns

  • Microservices Architecture
  • Algorithm Design
  • Object-Oriented Programming (OOP)
  • Data Structures
  • Domain-Driven Design (DDD)
  • CQRS
  • Saga Pattern
  • Clean Architecture
  • Event-Driven Architecture
  • API Gateways
  • REST
  • GraphQL
  • gRPC

Data & Storage

  • SQL Server
  • PostgreSQL
  • Entity Framework Core
  • Redis
  • Elasticsearch

Messaging & Streaming

  • Apache Kafka
  • Azure Service Bus
  • RabbitMQ

Cloud & DevOps

  • Azure
  • AWS
  • Docker
  • Kubernetes
  • Terraform / Bicep (Infrastructure-as-Code)
  • Azure DevOps
  • GitLab CI
  • GitHub Actions

Observability & Monitoring

  • OpenTelemetry
  • Prometheus
  • Grafana
  • Dynatrace

Applied AI

  • Azure OpenAI Service (GPT-4)
  • Retrieval-Augmented Generation (RAG)
  • Model Context Protocol (MCP)
  • Vector Databases (Pinecone)
  • Multi-Agent Orchestration
  • Prompt Engineering
  • scikit-learn
  • ONNX Runtime

Shopify & eCommerce

  • Shopify Theme Development (Liquid)
  • Shopify Admin API (REST & GraphQL)
  • Shopify Storefront API / Headless Commerce
  • Shopify Checkout Integration
  • Multi-Store Inventory Synchronization
  • Product Data / PIM & Catalog Pipelines
  • WooCommerce
  • Conversion-Focused Storefront UX
  • API Rate-Limit Handling & Throttling

Security & Identity

  • OAuth2 / OIDC
  • Role-Based Access Control (RBAC)
  • HIPAA-Compliant Audit Logging

Testing & QA

  • Quality Assurance (QA)
  • Debugging
  • xUnit
  • Selenium WebDriver
  • SpecFlow (BDD/Gherkin)
  • RestSharp
  • FluentAssertions

Collaboration & Documentation

  • Jira
  • Confluence
  • Git / GitHub
  • Agile / Scrum Methodologies
  • Technical Documentation
  • Version Control (Git, GitHub, GitLab, Bitbucket)
Domain Expertise
  • Healthcare Technology — HIPAA, HL7/FHIR interoperability, EHR/EMR systems, ICD-10 coding, TEFCA/QHIN health information exchange
  • Insurance & Claims Systems — multi-state regulatory reporting, Guidewire ClaimCenter integration
  • Wealth Management & Robo-Advisory — custodian integration, automated trading/rebalancing, KYC/AML
  • Fund Custody & Alternative Investments — SEC Rule 206(4)-2 compliance
  • eCommerce & Retail — Shopify theme development (Liquid), headless storefronts, Admin/Storefront API integration, multi-store inventory sync, product catalog & PIM pipelines
  • Regulatory & Compliance-Driven System Design
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